Ask A Gallery Owner | What to Do when You Ask for the Sale and Get a “No”


Ask for the sale, no thanks response

You’re speaking to a potential purchaser who appears to be head in excess of heals for 1 of your parts. Your conversation is likely properly, so you decide to consider the leap and ask for the sale, but you really do not fairly get the reaction you were hoping for. What subsequent?

Here’s an electronic mail I as soon as been given about this scenario. Comments and questions from the emailer are in black, my responses are in pink – names and spots have been improved:


Many thanks so substantially for webinar. Incredibly instructive. I have a gallery at a regular art walk right here in XXXXXX and tried using working with the techniques. Almost everything seemed to be heading super properly every time until finally I mentioned, “Can I write that up for you?” I froze when they didn’t say sure.
Three situations in the night I bought to that issue:

1. A single girl mentioned it will take her awhile to make a conclusion.

I would answer “Of course, I comprehend – it’s critical to consider time with a good piece of art. What is your final decision building process?”

Based on what she said I would offer you to supply the piece to her residence so that she could have an easier time creating the final decision. I would permit her know that there is unquestionably no obligation and that you will make all the arrangements to provide the piece and decide on it up when she has experienced a possibility to live with it.

2. Yet another stated as well high priced for her right now ($2,395). I advised a payment system and she claimed she would imagine about it.

“I can convey to you love the piece. It’s our philosophy that we want to assistance the artwork come across a great property. We can be extremely adaptable in making that take place. Are we a lengthy way off on the selling price for you to consider taking the piece residence tonight?”

Basically I would want to find out how shut we are on the selling price. A very little digging may well expose that price tag isn’t the authentic situation, then you can start working with the serious issue, or it may possibly be all about pricing and you can then commence to negotiate in sincerity to uncover if there is a selling price at which the piece would function, or if a payment system would perform.

Upon giving the payment strategy I would clearly show her, on paper, how economical it would be if the payments were split up around 3-4 (or even extra, if essential) months.

2. A further mentioned she had to feel about it. I prompt I was versatile, what was she considering on price tag. She stated she would get back to me ….

Similar guidance as above.

You fundamentally just want to retain digging until you get to the coronary heart of the make any difference, and then start off acquiring the client to commit to smaller methods – observing the work in their residence – permitting you do the job up a negotiated cost or payment system.

Terrific do the job however – and had you not questioned for the close all those 3 would merely have wandered off and remaining you wanting to know why.

Alas. I will review a lot more before next thirty day period. But I was heartened simply because the tactics obtained me a extensive way! Now if I can get to through the closing period I’ll be undertaking fantastic.


Have You Operate into This?

How would you suggest moving ahead when a customer does not say of course when you question for the sale?


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